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CV

Intern in Product Team

Přidáno: Úno. 13, 2021

Young, ambitious, naturally curious with passion for innovations and technology. Did we just describe you? That's awesome! Come join our Head of Product Peter and his team. Product team at CloudTalk is responsible for analyzing the needs of our customers, tweaking the existing  product features and developing new ones.

More about us:

  • CloudTalk is a world-class product that helps businesses around the world.
  • Customers made millions of calls with CloudTalk.
  • One of the world’s most progressive industry - be part of it.
  • CloudTalk is one of the fastest growing SaaS companies in Slovakia.
  • We are still a small team, so there's enough room for creativity and execution of your ideas.
  • We are disrupting $22 billion stagnant market.

What you will do:

  • Collect and analyse customer needs,
  • Keep up with "state of the art" industry standards,
  • Deliver "end-to-end" product lifecycle from feature idea, through market analysis, design, specification, implementation, testing, production and evaluation,
  • Work closely with DEV & WA teams during implementation and testing,
  • Collaborate with Marketing & Sales on landing pages, demos & training materials,
  • Be part of Product Roadmap creation and prioritisation.

What we are looking for:

The starter pack for this role is basic interest in technologies and the business behind it. You won't need to do any programming. All that needs to be done - we'll teach you.

  • University student, technical study program (you understand what API is and how apps work),
  • Eager to learn,
  • Responsible & Self Sufficient,
  • Fluent in English with excellent written/verbal communication skills,
  • Comfortable working in a fast-paced and dynamic environment,
  • Problem-solving skills.

What else can we offer at CloudTalk:

  • Being part of a great team building a world-class product,
  • Lunch budget
  • A family atmosphere and a small team where everyone can stand out,
  • An opportunity to grow and achieve great things,
  • Both remote and office (Bratislava/Prague) work are possible,
  • Flexible working hours.

About CloudTalk:

CloudTalk is a modern and user friendly cloud telephony solution which disrupts the $50 billion stagnant telephony market. Through our easy integrability and advanced features, CloudTalk saves 2-3 minutes on every phone call! Our solution is loved by customer support and sales teams all over the world. We can, of course, back this bold claim with data - CapterraPipedrive MarketplaceG2. We have recently raised $7.3 million in Series A funding, adding to our seed investment of $1.6 millionin 2019.

We believe in connecting the world not only through technology but also through people. CloudTalk’s 60+ employees of 11 nationalities work remotely from Europe, Asia and South America. With our clients spanning industries like SaaS, e-commerce, tech and finance, we work with companies such as Fujitsu, Mercedes, Oyo or the Ministry of Health of Slovak Republic.

CloudTalk

We’re fixing the future of voice.

CloudTalk creates meaningful products to enhance your communication and to make the phone channel an asset to your business and to your customers. Plus we help companies to know about their customers more information so they can scale more easily.

With CloudTalk, you can deliver exceptional customer support to your clients. Whether you employ several busy agents or handle phone calls rather rarely, CloudTalk will fully adapt to your needs and size of your business.

The only thing you need is internet access. Integration into your existing helpdesk, e-commerce or CRM solutions, international phone numbers and many other features of a first-class call center will make your work more efficient and boost satisfaction of your clients.